Masters at the Art of
Respectful PersistenceTM (800) 422-1066
We work with

"We are working with EBD on two fronts and experiencing superior communication and responsiveness, not to mention significant and measurable sales growth."

Megan Harmon
Regional President & COO, Eastern Colorado Bank

Regardless of their industry, all of our clients have:

An appetite for commercial growth

Every company wants to grow, but not all companies have the capacity to do so effectively. Being prepared to nurture your new relationships, not just acquire them, is paramount to your success.

An ability to identify ideal prospects

Having a clear line of sight on your ideal prospect is an important part of planning a successful campaign. Knowing and targeting who you want to work with will only yield real opportunities for growth.

A good story that needs to be told

Your prospects pride themselves on their history and their mission. Telling your own story should resonate with your audience and bring you closer together.

A market with vulnerable competition

Missteps in your marketplace are key opportunities to gain new business. Assessing your competitive landscape and identifying a rival that is struggling can be a significant advantage for the successful campaign.

A talented business development team that can bring opportunities to closure

At the end of the day, even the best business relationships are still based on closed business. Taking the opportunities we generate for your team and bringing them to close is the most important part of any campaign.

Grow your business with EBD!



Contact Us

We represent clients of all types and sizes:

Financial Institutions

EBD was created as a Sales Process Consulting practice for Banks and Credits Unions, and the vast majority of our client base remains in the financial space. For over 25 years we have succesfully developed relationships for and with both Banks and Credit Unions on a community and regional level, as well as a national and international scale. Our financial clients depend on EBD to deliver high-quality appointments for:

  • Commercial Relationships
  • Commercial & Industrial (C&I) Loans
  • Commercial Deposits
  • Commercial Real Estate (CRE)
  • Asset-based Lending
  • Alternative Lending
  • Trust Services
  • Insurance Services
  • Private Banking
  • Wealth Management
  • Community Reinvestment Act (CRA)
  • FX / Import / Export

Vendors to Financial Institutions

With so many years of expertise serving Financial Institutions, it should come as no surprise that many Vendors utilize our expertise in the financial industry to help build their own relationships. Even less surprising is the fact that our years of relationship building for and with Banks and Credit Unions ensure our success when representing our Vendor clients within their target markets.

  • FinTech Solutions
  • Merchant Services
  • Security
  • Asset/Liability Management
  • Supply Chain Management
  • Outsourced Underwriting
  • Executive Benefits
  • Overdraft & Identity Protection
  • Branch Design, Build & Remodeling
  • BOLI

Any Business...

We specialize in working within the Financial space, but we are experts at building relationships across all industries. If you are seeking highly-qualified appointments with interested prospects in any industry vertical, we can help.

  • Consultants
  • Marketing
  • Healthcare
  • Telecommunications
  • Commercial Insurance
  • Workforce Solutions
  • and much more...

Truly successful practitioners of business development, especially in the world of high-value, relationship-oriented business, almost always use a concept that we call Respectful Persistence™. This subtle skill strikes a delicate balance between diligently pursuing a prospect and always maintaining a high level of respect for their boundaries and wishes.

A significant part of the training that is integral to our agents' preparation focuses on Respectful Persistence™. We teach our agents how to use each contact with the prospect as a way to underscore how important, satisfying and appropriate a relationship between our client and the prospect would be. At the same time, we measure and allow for the wishes of the prospect for time and space between contacts or interactions. This process requires that our agents have a high degree of listening skills, sensitivity and judgment while still being able to be assertive in pursuing an appointment with the prospect. The real key to achieving this state of balance is to be able to quickly engage the prospect on an emotional level and build rapport and trust. When this happens, the prospect is much more likely to let down his or her guard and truly connect with and "get the message" from our agent.

Equally important is the follow-up process. Having the tools to track and manage the follow-up actions is critically important as is the discipline to crisply execute the plan for follow-up.

This philosophical commitment to Respectful Persistence™ is engrained in every service we provide our clients. Whether our agents are calling the prospect or our client's business development team is calling or visiting with the prospect, this same skill set will make the difference between mediocrity and the kind of "best of breed" business development techniques that our clients have come to associate with Expert Business Development, LLC.

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CELEBRATING 30 YEARS
OF RELATIONSHIP BUILDING