Masters at the Art of Respectful Persistence™

Truly successful practitioners of business development, especially in the world of high-value, relationship-oriented business, almost always use a concept that we call Respectful Persistence™. This subtle skill strikes a delicate balance between diligently pursuing a prospect and always maintaining a high level of respect for their boundaries and wishes.

A significant part of the training that is integral to our agents' preparation focuses on Respectful Persistence™. We teach our agents how to use each contact with the prospect as a way to underscore how important, satisfying and appropriate a relationship between our client and the prospect would be. At the same time, we measure and allow for the wishes of the prospect for time and space between contacts or interactions. This process requires that our agents have a high degree of listening skills, sensitivity and judgment while still being able to be assertive in pursuing an appointment with the prospect. The real key to achieving this state of balance is to be able to quickly engage the prospect on an emotional level and build rapport and trust. When this happens, the prospect is much more likely to let down his or her guard and truly connect with and "get the message" from our agent.

Equally important is the follow-up process.Having the tools to track and manage the follow-up actions is critically important as is the discipline to crisply execute the plan for follow-up.

This same philosophical commitment to Respectful Persistence™ is at the very heart of the Sales Strategy Design service that we provide to all of our clients. Whether our agents are calling the prospect or our client's business development team is calling or visiting with the prospect, this same skill set will make the difference between mediocrity and the kind of "best of breed" business development techniques that our clients have come to associate with Expert Business Development, LLC

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Over the last 20 years, we have developed a suite of professional relationship building services that encompasses every aspect of business development in today's market.

Clients

We provide business development and relationship management services to Companies, Banks, Financial Institutions and Financial Service Providers of all types and sizes.

Results

Our services produce measurable results for our clients.

Articles

Our President, Ted Rosen, has written extensively on the sales process, particularly within the financial services market.

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Get in touch with us today to find out how we can help you improve your business relationships!

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  • © 2014
    Expert Business Development, LLC
  • Address    3 Bala Plaza East, Suite 504
             Bala Cynwyd, PA 19004
  • Phone    800-422-1066
  • Email    info@expertbizdev.com
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